Privacy Policy

This Privacy Policy describes how Prima Pour, owned and operated by Norma Y Rodriguez (collectively, "Prima Pour," "we," "us," or "our"), collects, uses, and discloses your personal information when you visit, use our services, or inquire about our dry hire mobile bartending services in Puerto Rico.

 

We are committed to protecting your privacy and handling your personal data responsibly and in compliance with applicable laws.1. Information We Collect

 

We collect personal information that you voluntarily provide to us when you express an interest in our services, contact us, or fill out a booking inquiry form. The information collected falls into the following categories:

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• Contact and Identity Data:

  • Full Name

  • Email Address (e.g., info@primapour.com is used for communication)

  • Phone Number

  • Mailing Address

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• Event and Service Data:

  • Event Type, Date, and Location (Venue/City)

  • Estimated Guest Count

  • Hours of Service Needed

  • Specific service requirements, such as custom cocktails or bar style

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• Payment Data:

  • Billing information, which may include credit card details, collected solely for processing deposits and final payments via secure, third-party payment processors (e.g., Square). Prima Pour does not store full payment card details.

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• Website and Usage Data (Automatically Collected):

  • Information automatically collected when you visit our website (hosted on platforms like Wix), which may include your IP address, browser type, operating system, pages viewed, and device identifiers (Usage Data). This data is often collected through cookies and tracking technologies to help us improve our service.

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2. How We Use Your Information

 

We use the information we collect for the following essential business and service-related purposes:

• Service Provision and Event Management: To respond to your inquiries, check availability, provide curated packages and pricing, and manage the logistics of your booked event.

• Contractual Fulfillment: To draft, execute, and enforce the Mobile Bartending Agreement, including processing non-refundable deposits and final payments.

• Communication: To send you confirmation messages, follow-up regarding your inquiry, and communicate service updates.

• Marketing and Improvement: To analyze website usage, improve our service offerings, and—with your consent—send you promotional information about Prima Pour services, such as signature cocktails and photo booth partnership offerings.

• Legal and Regulatory Compliance: To comply with all applicable legal requirements, including insurance and state laws in Puerto Rico, and to enforce our Terms and Conditions.

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3. Disclosure of Your Information

 

Prima Pour does not sell, rent, or lease any of its client lists or personal information to third parties. We only disclose your personal information in the following limited circumstances:

• Third-Party Service Providers: We may share data with vendors who perform services on our behalf, such as:

  • Payment processors (e.g., PayPal).

  • Form platforms (e.g., Jotform).

  • Website hosting providers (e.g., Wix).

  • Email service providers (e.g., Google Workspace).

• Business Partners: Information may be shared with co-vendors (e.g., Coqui Studios for photo booths) when you express interest in combined services, solely for the purpose of fulfilling the service request.

• Legal Requirements: We may disclose your information if required to do so by law (e.g., subpoenas, court orders) or if we believe in good faith that such action is necessary to protect the rights, property, or safety of Prima Pour, our staff, or the public.

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

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4. Data Security and Retention

 

Security: We take reasonable steps and implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

 

Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the duration of the event contract, ongoing business operations, and to comply with legal obligations, resolve disputes, and enforce our agreements.

 

5. Your Choices and Rights

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You have the following rights regarding your personal data:

• Access and Correction: You may contact us at any time to inquire about the personal data we hold about you or to request correction of any inaccurate information.

• Opt-Out of Marketing: If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions included in those communications.

• Deletion: You may request the erasure of your personal data; however, we may be obligated to retain certain information for legal or financial record-keeping purposes.

 

 

6. Contact Information

 

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

 

Prima Pour

 

Owner/Operator: Norma Y Rodriguez

 

Email: info@primapour.com

 

Phone: (939) 232-7646