Prima Pour is committed to providing an accessible and inclusive digital experience for all users, including those with disabilities. We strive to ensure that our website and services are usable by everyone, regardless of technology or ability.

 

1. Our Commitment and Conformance Status

 

We are actively working to increase the accessibility and usability of our website and, in doing so, adhere to many of the available standards and guidelines.

• Standards: We aim for our website to conform with the internationally recognized Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

• Platform: Our website is hosted on the Wix platform, and we utilize the platform's available tools to identify and fix accessibility issues, ensuring features like language, content order, and heading structures are properly set.

 

2. Accessibility Features

 

We have designed and continue to maintain our website with the following accessibility features in mind:

• Navigation: Providing clear, logical, and consistent navigation throughout the site for easy browsing.

• Readability: Ensuring sufficient color contrast for all text and background elements to meet accessibility guidelines.

  ​​

• Screen Readers: Using semantic HTML and providing descriptive alternative text for non-text content (images and graphics) to be compatible with screen reading technologies.

  ​​

• Keyboard Use: Supporting full keyboard navigation for users who cannot use a mouse.

• Motion: Minimizing the use of motion to prevent any negative impact on users.

​

3. Service Accessibility and Venue Limitations

 

As a mobile bar service operating a "Dry Hire" model in Puerto Rico, our physical operations are highly dependent on the venue chosen by the Client.

​

• Bar Setup: We strive to set up our mobile bar in locations that are easy to access, with clear pathways and adequate space for guests using mobility devices.

• Client Responsibility: Accessibility features managed by the venue (such as accessible parking, restrooms, entrances, and ramps) are beyond our control. We encourage our clients to confirm these necessary accommodations with their chosen event location when booking.

• Staff Assistance: Our team is dedicated to providing an inclusive experience and is happy to offer assistance as needed, including serving guests at accessible heights and accommodating specific service requests made in advance.

 

4. Feedback and Contact Information

 

We recognize that accessibility is an ongoing effort, and we are continually seeking ways to improve our digital and physical services.

 

If you encounter any accessibility barriers on our website, require further assistance, or have suggestions for improvement, please contact us immediately. We value your feedback and are committed to addressing any issues in a timely manner.

 

Contact Details:

​

• Owner/Operator: Norma Y Rodriguez

• Email: info@primapour.com

• Phone: (939) 232-7646